Terms of Services

LOVEJOY HORMONE CLINIC
TERMS OF SERVICE

Effective Date: March 3, 2026

These Terms of Service (“Terms”) govern your access to and use of the website, services, and communications provided by LoveJoy Clinic LLC (dba LoveJoy Hormone Clinic) (“LOVEJOY,” “we,” “us,” or “our”).

By accessing, browsing, submitting information through, or using our website, scheduling systems, telehealth services, or any related services, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

These Terms are governed by the laws of the United States and the State of Arizona.

  1. ELIGIBILITY

1.1 You must be at least 18 years of age to use our services unless otherwise permitted under Arizona law with proper guardian consent.

1.2 By using our services, you represent that all information provided is accurate and truthful.

  1. NO MEDICAL ADVICE

2.1 The content on our website, landing pages, advertisements, social media pages, emails, SMS messages, and other materials is provided for informational and educational purposes only.

2.2 Viewing or interacting with website content does not establish a provider-patient relationship.

2.3 A provider-patient relationship is only formed after medical intake, evaluation, and acceptance by a licensed provider.

2.4 Always seek professional medical advice from a qualified healthcare provider regarding any medical condition.

  1. APPOINTMENTS & SERVICES

3.1 Appointments may be scheduled online, by phone, or through authorized systems.

3.2 We reserve the right to refuse or cancel appointments at our discretion.

3.3 Cancellation Policy:
A minimum of 24 hours’ notice is required to cancel or reschedule appointments. Missed appointments may be subject to a fee.

  1. PAYMENT TERMS

4.1 Payment is due at the time services are rendered unless otherwise agreed in writing.

4.2 Fees for consultations, laboratory services, prescriptions, and membership programs are generally non-refundable once services are provided or processed.

4.3 We reserve the right to modify pricing at any time.

  1. TELEHEALTH SERVICES

5.1 If you elect to receive telehealth services, you consent to the use of electronic communications.

5.2 You understand telehealth services may involve technical risks such as connectivity interruptions.

5.3 Telehealth services are provided in accordance with Arizona law and applicable federal regulations.

  1. SMS COMMUNICATIONS & ELECTRONIC CONSENT

6.1 By providing your phone number through our website, landing pages, advertisements, scheduling systems, or in person, you provide express written consent to receive communications from LoveJoy Clinic via:

• SMS/text message
• Automated dialing systems
• Email
• Telephone

6.2 Communications may include:

• Appointment reminders
• Scheduling confirmations
• Follow-up care instructions
• Service notifications
• Promotional or marketing messages

6.3 Message frequency may vary.

6.4 Message and data rates may apply.

6.5 You may opt out at any time by replying:

STOP – to unsubscribe
HELP – for assistance

You may also contact us at info@lovejoyclinic.com or 480.795.7721.

6.6 Consent to receive marketing communications is not a condition of receiving medical services.

  1. CARRIER LIABILITY DISCLAIMER

Mobile carriers are not liable for delayed or undelivered messages.

LOVEJOY is not responsible for message delays, delivery failures, or technical issues caused by carriers or third-party messaging platforms.

  1. INTELLECTUAL PROPERTY

All website content, branding, logos, graphics, videos, educational materials, and marketing materials are the exclusive property of LOVEJOY.

Unauthorized reproduction, distribution, or use is prohibited.

  1. LIMITATION OF LIABILITY

To the maximum extent permitted by Arizona law:

9.1 LOVEJOY does not guarantee specific medical outcomes. Individual results may vary.

9.2 LOVEJOY shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from use of our website or services.

9.3 You agree to hold LOVEJOY harmless from claims arising from misuse of website content or failure to follow medical advice.

  1. THIRD-PARTY SERVICES

We may use third-party service providers including:

• Payment processors
• Laboratories and pharmacies
• Telehealth platforms
• Marketing automation systems (including GoHighLevel)

We are not responsible for the independent policies of third-party providers.

  1. PRIVACY POLICY

Your use of our services is also governed by our Privacy Policy.

Please review our Privacy Policy available on our website.

  1. PROHIBITED USE

You agree not to:

• Provide false or misleading information
• Attempt to interfere with website security
• Use our services for unlawful purposes
• Engage in abusive or threatening conduct

Violation may result in termination of access.

  1. CHANGES TO TERMS

We may update these Terms from time to time.

Updated Terms will be posted on our website with a revised effective date. Continued use of our services constitutes acceptance of updated Terms.

  1. GOVERNING LAW

These Terms are governed by the laws of the United States and the State of Arizona.

Any disputes shall be resolved in the courts located within Arizona.

  1. CONTACT INFORMATION

LoveJoy Clinic LLC
Email: info@lovejoyclinic.com
Phone: 480.795.7721

Chandler Location:
4925 S Alma School Rd, Ste 2
Chandler, AZ 85248

Mesa Location:
2919 S Ellsworth Rd, Ste 125
Mesa, AZ 85212

Payson Location:
126 E Main St, Ste A
Payson, AZ 85541

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms of Service.

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